FAQs

Our $99/night rate includes: personalized attention, multiple potty breaks, playtime in our fully fenced yard, cozy sleeping arrangements, regular photo updates, and lots of love and attention. Additional services like baths ($39) and adventure walks ($20) can be added to enhance your pup's stay.

Check-in is between 8am-10am or 5pm-7pm. Check-out is by 11am. Late check-outs (until 5pm) are available for a half-day rate of $49. We offer pickup and drop-off services for $50/trip if these times don't work for your schedule.

We understand plans change! Cancellations made at least 48 hours before check-in receive a full refund. Cancellations within 48 hours are subject to a one-night charge. No-shows are charged for the full booking. Holiday periods (Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, New Year's) may have special cancellation policies.

We have a suite set up just for your pup. It has a lot of options for your dog to sleep: a couch, dog bed, or crate. We're also happy to bring your dog's favorite blankie, bed, or stuffy. Dogs will always have water and we monitor them closely to ensure they're calm and relaxed. During hot summer months, all sleeping areas are air-conditioned, and in winter, they're comfortably heated.

Please bring: • Your dog's regular food in pre-portioned bags or containers • Any medications with clear instructions • Favorite toys or comfort items (optional) • Collar with ID tags • Up-to-date vaccination records for first-time guests • Emergency contact information • Weather-appropriate gear (winter coat, boots for snow/salt if needed) We provide beds, bowls, and lots of love!

We send daily photo updates and brief notes about your dog's activities, meals, and general mood through our messaging system. You'll receive updates in the morning and evening, plus special photos during adventures or playtime. You can also request additional updates anytime.

We adjust our activities based on the season to ensure your dog's comfort and safety: Spring/Fall: • Nature walks at Crane Pond Wildlife Management Area • Visits to Groton Place's dog-friendly trails • Splash time in shallow streams (weather permitting) Summer: • Early morning/late evening walks to avoid heat • Supervised water play • Indoor activities during peak heat • Access to cooling pools and sprinklers Winter: • Snow play in our fenced yard • Shorter, weather-appropriate walks • Indoor enrichment activities • Cozy cuddle time

We have several favorite local spots including: • Crane Pond Wildlife Management Area - Beautiful trails perfect for nature walks • Groton Town Forest - 14 miles of trails with varying difficulty levels • The General Field - Scenic walking paths with beautiful views • Lowell Heritage State Park - Historical walks along the Merrimack River • Great Brook Farm State Park - Gentle trails perfect for senior dogs We keep dogs on a long leash by default. If your dog has good recall, we can visit off-leash areas. All adventures are tailored to your dog's energy level and preferences.

For your peace of mind and your dog's safety, all dogs are equipped with GPS trackers during their stay with us. This allows us to monitor their location at all times, ensuring their safety during walks, adventures, and throughout their time at the social club.

We have partnerships with several local veterinary clinics including: • Water's Edge Veterinary Hospital (909 Salem St, Groveland) - Our primary vet, open Mon/Tue/Fri 8am-4pm, Thu 8am-6pm • Bulger Veterinary Hospital (141 Winthrop Ave, Lawrence) - 24/7 emergency care • Riverside Veterinary Clinic (664 Riverside Ave, Haverhill) - Backup care, open Mon-Fri 8am-7pm In case of any health concerns, we'll contact you immediately and take your dog to either your preferred vet or one of our partner clinics. We recommend leaving a credit card on file for emergency veterinary care.

During extreme weather conditions: • Heat advisories: Activities move indoors with AC, outdoor time limited to brief potty breaks • Thunderstorms: Dogs are kept safely indoors with comfort items and supervision • Snow/Ice: We use pet-safe ice melt and adjust walk durations • Natural disasters: We have emergency protocols and backup power systems

Yes. For the health of all social club members, we require records that your dog is up to date with: • DHPP (Distemper, Hepatitis, Parvo, Parainfluenza) • Rabies • Bordetella (within last 6 months) • Leptospirosis These must be provided before the first stay and kept current for return visits.

Yes! We are happy to give your pup the medications and shots they need. Please include the medication and detailed instructions with your dog's day pack. (Note, we are not vets or medically trained and not able to prescribe or make medical decisions).

We understand how difficult it is to leave an elderly dog. As long as your dog is able to go to the bathroom outside and sleep on their own, we are happy to take care of senior pups. We have experience with senior dog care and can provide: • Extra attention and monitoring • Medication management • Gentle exercise at Great Brook Farm State Park's accessible trails • Special bedding and comfort accommodations • Regular updates on mobility and comfort

For the sake of your dog's tummy, we ask that you bring enough food for your dogs' stay. We can also feed them Kirkland dog food on request at a $10/day fee. We recommend bringing your dog's regular food to avoid any digestive issues that might come from changing their diet.